A trained Coffee Specialist will be happy to assist you. If you require any further support for your Aeroccino (including warranty claims), please contact the Nespresso Club directly via our toll free number 0809-001-886 or email from our website. It is advised to also rinse the whisk used to maintain the quality of your unit. We suggest that the inside of your Aeroccino should be thoroughly cleaned with cool water and a Teflon-approved or non stick scourer after every use. If traces of milk are left in it, the temperature rises very fast and the Aeroccino stops spinning and heating much earlier. Traces of milk left in the Aeroccino: The Aeroccino must be thoroughly cleaned after each use. It must be rinsed with cold water, cleaned and allowed to cool before using again.
Using the Aeroccino again immediately after first use: The Aeroccino has a safety thermostat that stops the spinning and heating of milk if the temperature is too high. Please find below some common causes and resolutions for this:
If the red light on your Aeroccino is flashing continually and the heating cycle stops prematurely, it means that your Aeroccino has detected that it is heating up too quickly.
